1.
RISK OF USING E-MAIL:
Access Sports Medicine and Orthopaedics offers
patients the opportunity to communicate with clinicians
by e-mail. Transmitting patient information by e-mail,
however, has a number of risks that patients should consider
before giving consent. These risks include, but are not
limited to:
- E-mail
can be circulated, forwarded, and stored innumerous
paper and electronic files.
- E-mail
can be immediately broadcast worldwide and be received
by both intended and unintended recipients.
- E-mail
senders can misaddress e-mail.
- E-mail
can be more easily falsified than handwritten or signed
documents.
- Backup
copies of e-mail may exist even after the sender or
the recipient has deleted his or her copy.
- Employers
and on-line services have a right to archive and inspect
e-mails transmitted through their systems.
- E-mail
can be intercepted, altered, forwarded, or used without
authorization or detection.
- E-mail
can be used to introduce viruses into computer systems.
- E-mail
can be used as evidence in court.
2.
CONDITIONS FOR THE USE OF E-MAIL:
Access Sports Medicine and Orthopaedics will
use reasonable means to protect the security and confidentiality
of e-mail information sent and received. However, because
of the risks outlined above. Access Sports Medicine and
Orthopaedics cannot guarantee the security and confidentiality
of e-mail communication, and will not be liable for improper
disclosure of confidential information that is not caused
by Provider's intentional misconduct. Thus, patients must
consent to the use of e-mail for patient information.
Consent to the use of e-mail includes agreement with the
following conditions:
- All
e-mails to or from the patient concerning diagnosis
or treatment will be printed out and made part of the
patient's medical record. Because they are a part of
the medical record, other individuals authorized to
access the medical record, such as staff and billing
personnel will have access to those e-mails.
- Access
Sports Medicine and Orthopaedics may forward e-mails
internally to Access Sports Medicine and Orthopaedics’
staff and agents as necessary for diagnosis, treatment,
reimbursement, and other handling. Access Sports Medicine
and Orthopaedics will not, however, forward e-mails
to independent third parties without the patient's prior
written consent, except as authorized or required by
law.
- Although
Access Sports Medicine and Orthopaedics will endeavor
to read and respond promptly to an e-mail from the patient.
Access Sports Medicine and Orthopaedics cannot guarantee
that any particular e-mail will be read and responded
to within any particular period of time. Thus, the patient
shall not use e-mail for medical emergencies or other
time-sensitive matters.
- If
the patient's e-mail requires or invites a response
from Access Sports Medicine and Orthopaedics and the
patient has not received a response within a reasonable
time period, it is the patient's responsibility to follow
up to determine whether the intended recipient received
the e-mail and when the recipient will respond.
- The
patient should not use e-mail for communication regarding
sensitive medical information, such as information regarding
sexually transmitted diseases, AIDS/HIV, mental health,
developmental disability, or substance abuse.
- The
patient is responsible for informing Access Sports Medicine
and Orthopaedics of any types of information the patient
does not want to be sent by e-mail, in addition to those
set out in 2(e) above.
- The
patient is responsible for protecting his/her password
or other means of access to e-mail. Access Sports Medicine
and Orthopaedics is not liable for breaches o confidentiality
caused by the patient or any third party.
- Access
Sports Medicine and Orthopaedics shall not engage in
e-mail communication that is unlawful, such as unlawfully
practicing medicine across state lines.
- It
is the patient's responsibility to follow up and/or
schedule an appointment if warranted.
3.
INSTRUCTIONS:
To communicate by e-mail, the patient shall:
- Limit
or avoid use of his/her employer's computer.
- Inform
Access Sports Medicine and Orthopaedics of changes in
his/her e-mail address.
- Put
the patient's name in the body of the e-mail.
- Include
the category of the communication in the e-mail's subject
line, for routing purposes (e.g., billing question).
- Review
the e-mail to make sure it is clear and that all relevant
information is provided before sending to Provider.
- Inform
Access Sports Medicine and Orthopaedics that the patient
received e-mail from Access Sports Medicine and Orthopaedics.
- Take
precautions to preserve the confidentiality of e-mails,
such as using screen savers and safeguarding his/her
computer password.
- Withdraw
consent only by e-mail or written communication to Provider.
PATIENT
ACKNOWLEDGMENT AND AGREEMENT:
I
acknowledge that I have read and fully understand this
consent form. I understand the risks associated with the
communication of e-mail between Provider and me, and consent
to the conditions outlined herein. In addition, I agree
to the instructions outlined herein, as well as any other
instructions that Provider may impose to communicate with
patients by e-mail. Any questions I may have had ere answered. |