There’s a real team approach to the care of the patient, from the initial referral and consultation, right through the physical therapy, and even the receptionist. They all understand what the physician expects and the physician knows what to expect from the team.

Even in surgery, the team all introduced themselves and they explained pretty much what’s going to happen and they reassure you that everything is going to be fine. Post-surgery, I didn’t have to worry about that, all the appointments were set up for me ahead of time.

They’re driving the vehicle and I’m the passenger. It really does put your mind at ease at a time that’s very stressful.